Multi-agent WhatsApp
Several agents handle the same WhatsApp number without overlapping messages.
Multi-agent WhatsApp software · Latin America
Multi-agent WhatsApp software for your business
Comunica360 is the platform for several agents to handle the same WhatsApp number (or several numbers) with queues, chatbot, transfers and an omnichannel inbox. Built for teams that do not want to lose sales to messy chats.
- Multi-agent WhatsApp: one number, several agents, no overlapping chats.
- 24/7 chatbot to qualify leads and reply instantly.
- Queues for sales, support or collections.
- Omnichannel inbox: WhatsApp, Instagram, Facebook, Telegram and webchat.
- Admin panel, API, mobile app and organized team messaging.
- Clear plans from US$ 14/month, no lock-in.
- Constant improvements: the product evolves with your business.
Multi-agent · Chatbot · Omnichannel
Why companies look for multi-agent WhatsApp software
Single-person WhatsApp Web falls short when orders grow. Business WhatsApp software organizes the operation:
- Automate with chatbot and connect n8n, Typebot or other systems.
- Transcribe voice notes to text with AI for faster replies.
- Receive files and keep customer history in one place.
- More control and security over who sees each conversation.
- Digital channels in one inbox: WhatsApp, Instagram, Facebook, Telegram.
* Some official Meta API or third-party integrations may have extra costs.
Multi-agent WhatsApp software features
Everything you need in a multi-agent platform and shared inbox for sales or support.
WhatsApp chatbot
Automatic replies and menus to qualify leads and free your team.
Scheduled messages
Schedule sends at the best time for you and your customer.
Agent signature
Each conversation shows who is handling it.
Chat transfer
Move chats between sales, support or queues without losing history.
Integrations
Connect n8n, Typebot and your systems with webhooks and API.
Audio to text
Transcribe voice notes with AI to reply faster.
Sending API
Send texts and files from your CRM or online store.
App and PWA
Handle chats from phone or PC with the same inbox.
Support metrics
Measure response times, volume and team performance.
Queues and sectors
Organize by sales, collections, support or your workflow.
Omnichannel inbox
WhatsApp, Instagram, Facebook, Telegram and webchat in one place.
Why choose Comunica360?
Because it is multi-agent WhatsApp software that starts simple and scales with your business. Keep the human touch, automate the repetitive work and stop losing sales to ownerless chats. We improve the platform continuously. Plans in USD, fast activation and WhatsApp support.
Multi-agent WhatsApp pricing
No lock-in. Fast activation. Bot, panel, API and app on every plan.
360 Start
$
14
USD/mo
- 1 connection
- 3 agents
- 5 queues / sectors
- Attention bot
- Unlimited messages
- Scheduled sending
- Admin panel
- Integration API
- Mobile app
360 Grow
$
23
USD/mo
- 2 connections
- 5 agents
- 10 queues / sectors
- Attention bot
- Unlimited messages
- Scheduled sending
- Admin panel
- Integration API
- Mobile app
360 Flow
$
32
USD/mo
- 3 connections
- 8 agents
- 15 queues / sectors
- Attention bot
- Unlimited messages
- Scheduled sending
- Admin panel
- Integration API
- Mobile app
360 Full
$
51
USD/mo
- 5 connections
- 15 agents
- 25 queues / sectors
- Attention bot
- Unlimited messages
- Scheduled sending
- Admin panel
- Integration API
- Mobile app
Prices in US dollars (USD). Write to us at +51 991 645 348.
Professional onboarding
Secure, tailored setup of your multi-agent WhatsApp operation.
Request a quote
Talk to the teamAutomation and chatbot
Custom WhatsApp chatbot flows: webhooks, advanced logic and more than the standard bot.
Project + monthly maintenance
Request a quoteWhat is Comunica360?
Comunica360 is multi-agent software integrated with WhatsApp for sales and support teams. Several agents work the same number — or several numbers — with queues, chatbot, metrics and API.
Simple interface, transparent pricing and quick connection (including QR when the channel allows). We update Comunica360 continuously so your operation stays current.
Teams that run WhatsApp with Comunica360
What SMBs and support teams look for: order, multi-agent handling and timely replies.
“Comunica360 is the best multi-agent solution we have used. We tried around 5 competitor tools and Comunica360 is clearly the one that best fits our operation: order, multi-agent handling and real patient care.”
“Comunica360 transformed how we manage WhatsApp. We organize patients better, reduced no-shows and reply much faster. Our clinic now works with far less stress.”
Multi-agent inbox
Fast activation
WhatsApp support
7-day guarantee
Cloud · Latin America
Blog and resources
Guides on multi-agent WhatsApp, omnichannel and team messaging.
Bandeja compartida WhatsApp: Guía para equipos de ventas
Descubre cómo una bandeja compartida WhatsApp permite que todo tu equipo colabore en un mismo número sin caos. Mejora la productividad y la experiencia de tus clientes.
Read articleHow to reduce no-shows with WhatsApp reminders
Missed appointments cost time and money. How to use WhatsApp reminders and multi-agent inboxes to cut no-shows in clinics and appointment-based services.
Read articleHow to handle WhatsApp with several agents (without chaos or lost chats)
Practical guide to move from single WhatsApp Web to multi-agent software: queues, transfers, chatbot and best practices for growing teams.
Read articleMulti-agent WhatsApp FAQ
Clear answers if you are comparing multi-agent or WhatsApp CRM software.
What is multi-agent WhatsApp software?
A platform like Comunica360 that lets several agents handle the same WhatsApp number (or several numbers) with queues, chatbot and conversation history.
Can several agents use one WhatsApp number?
Yes. Comunica360 is built for multi-agent support: one number, several agents, transfers between teams, without lost chats.
Does it include a WhatsApp Business chatbot?
Yes. You set Q&A or menus so customers get automatic replies while your team handles complex cases.
How much does multi-agent WhatsApp software cost?
Comunica360 plans start at US$ 14/month (360 Start) up to US$ 51 (360 Full), with bot, unlimited messages, panel, API and mobile app.
What are connections?
Each plan defines how many WhatsApp accounts (or other channels) can be active at once.
Is there a daily message limit?
We do not impose a platform message cap. You must follow each channel’s rules (WhatsApp, Meta, etc.).
Can my WhatsApp number be banned?
Compliant, receptive use does not mean a ban by itself. Risk rises with spam or unauthorized outreach.
Do you serve companies outside Peru?
Yes. Comunica360 is cloud-based. Commercial support is available on WhatsApp at +51 991 645 348.
Is there a lock-in or hidden fees?
No. You pay your plan fee. Cancellation and the 7-day (168-hour from activation) guarantee are detailed in the cancellation policy. Extra services are non-refundable.
7
days
days
Satisfaction guarantee
Try Comunica360 with a 7-day (168-hour) guarantee and 100% refund from the moment of activation. If it does not fit your WhatsApp operation, cancel with no hassle.
* The clock starts at plan activation. Full details in the cancellation policy.